Do you have a showroom? Can I come and see your pulpits and tables?
Sorry! We only show our pulpits at exhibitions. We do however, have a money back guarantee; 'love it or send it back'. No one has sent one back yet, but if you were to order, receive and for some reason not like your new pulpits, we will refund all of your money - we would also pay for getting it back to us. Our customers say the pulpits always look better 'in person' than in the photographs.

Are the pulpits guaranteed?
Yes for 12 months. Obviously this is for normal use and excludes dropping/ knocking it over/ abuse.

Are the pulpits stable?
The arc is extremely stable - you need to push it 15-20 degrees before it will start to fall (the most stringent international standard for lighting is 15 deg.) We have put a lot of effort into getting the centre of gravity low and in the correct place.You can place a laptop on the far corner, place a heavy book on top of that (a big bible) and it will not topple. On the other hand, it has a tension bar running through the stem which gives it some flexibility. This flexibility is essential if the top is given a shock. We have made a lot of arcs. In their feedback, no user has mentioned that they find it unstable in use.

How high is the pulpit to the bottom of the ledge?
The height to the ledge is 101cm/ 39.8". This suits 95% of the population. In fact in all the pulpits we have made we have never needed to change this height.

Do the pulpits and tables come made up or do I need to assemble them?
We transport the arc and arc table flat in special boxes. This saves money on freight and prevents them from being damaged during transit.

Are they easy to assemble?
Very. Instructions are included. We have had a Korean customer say it took 5 minutes to assemble even without being able to read the English part of the instructions (it includes pictures) . We have never heard of a church having trouble assembling the arc pulpits.

We are worried about reflection- what do you suggest?
If you plan to regularly film your church meetings and services, we recommend anti reflective film. You can order this already applied at the time of pulpits purchase (see 'arc range' page for price). However if you purchase your pulpit and afterwards decide you need anti reflective film, your church can get it applied by a local signwriter. We can give you the specification for the film (it is a 3M product). Well known churches like Hillsong Church, Sydney have the film on all four of their Arc pulpits and use them on international television. It looks great on TV/camera (you can hardly tell). To see a picture of the arc pulpits with reflective film click here.

Did you make the pulpit at Hillsong Church?
Hillsong Church, Sydney have three of our arc pulpits which they use in a range of meetings, including weekend services and conferences. You may have also seen one of our pulpits being used by Phil Baker from Riverview Church (WA, Australia).

Do you have a pulpit with adjustable height?
You have probably heard of ergonomics- the study of human interraction with furniture and objects. Our pulpits are designed using anthropometric ergonomic data (the same ergonomic data the designers at Boeing use to design airplane interiors). We found that by using a height of approximately 101cm (40 '') to the bottom of the lip and an angle of approximately 20 degrees for the top, that a pulpit will suit 95% of adult male and females. Having said that we do make an adjustable lectern called the 'Telescope', but it is a lot less popular. More than 99% of our sales are for the Arc.

How do I order and pay?
Go to the 'How to Buy' page of this website (see top right.)

Do I need to get a cover?
Most churches order these however (AUD$ 55 each if ordered alone, AUD$ 45 if ordered with puplit or table. See 'Accessories' page of this website) since they prolong the life of your puplit or table top. They are a fabric cover to help keep your lectern and lectern table scratch and dust free when not in use. They are essential if the pulpit and/or table are to be moved around. The table and lectern covers are made from elastic edged cotton drill.

I am ordering from overseas. Will I therefore have to pay customs and duties?
Unfortunately, duties and customs charges in your country are out of our control. You may need to pay charges if your government imposes them.You will therefore need to pay any of these. (On the upside, unlike my Australian customers, you do not have to pay 10% Australian GST). You may be required to pay such duties or customs taxes before the goods can be cleared at customs in your country. Our experience with sending products to the USA is that because of the free trade agreement between Australia and the USA, little or no taxes seem to be charged. We cannot however, be certain of this in every case.

We have a narrow preaching platform and need to stand the pulpit one step lower (230 mm) than where the preacher stands. Can the Arc Pulpit be made higher to compensate and if so is there any difference in price ?
It is unfortunately more expensive- an extra $150 to add 20cm to the height (custom work raises the price considerably). You have probably thought of this already- but would it be possible to simply use a box the same height as the step to place the pulpit on?- that would mean if you have a different set up in the future that the pulpit would not be too high.

Do you have a customer list on this website?
Yes - go to the 'Testimonials' page of this website